IVA Cloud

Intelligent Voice Assistant as a Service

Deploy conversational AI that understands natural language and integrates seamlessly with your business systems. Transform customer interactions with enterprise-grade voice intelligence.

95% Intent Recognition Accuracy
30+ Languages Supported
50K Concurrent Calls
IVA Cloud Console
AI Active
👤
"I need to check my account balance"
🤖
"I can help you with that. Let me pull up your account information."
Intent: account_balance Confidence: 97%
Response Time 120ms
Success Rate 94.2%

Advanced AI Capabilities

Natural Language Understanding

Advanced NLP models understand context, sentiment, and complex queries across multiple languages and dialects.

Intent Recognition Entity Extraction Sentiment Analysis

Speech Recognition

Industry-leading speech-to-text accuracy with real-time processing and noise cancellation.

Real-time STT Noise Reduction Speaker Diarization

Dynamic Conversations

AI-powered conversation flows that adapt based on user responses and business logic.

Flow Builder A/B Testing Fallback Handling

System Integration

Connect to CRM, databases, APIs, and business systems for real-time data access.

REST APIs Database Connectors Webhooks

Industry Solutions

Healthcare

🏥

HIPAA-compliant voice assistants for appointment scheduling, prescription refills, and patient triage.

  • Appointment booking and rescheduling
  • Prescription refill automation
  • Symptom triage and routing
  • Insurance verification

Financial Services

🏦

Secure banking assistants for account inquiries, fraud alerts, and transaction support.

  • Account balance and history
  • Fraud detection and alerts
  • Payment processing
  • Credit card applications

E-commerce

🛒

Shopping assistants for order tracking, returns, and personalized recommendations.

  • Order status and tracking
  • Return and refund processing
  • Product recommendations
  • Inventory inquiries

Utilities

Service assistants for outage reporting, billing inquiries, and service requests.

  • Outage reporting and updates
  • Billing and payment assistance
  • Service connection requests
  • Energy usage insights

Enterprise Features

Multi-Tenant Architecture

Isolated environments for different departments, brands, or customers with centralized management.

Advanced Analytics

Comprehensive reporting on conversation metrics, user satisfaction, and business outcomes.

Enterprise Security

End-to-end encryption, SSO integration, and compliance with industry regulations.

24/7 Availability

Global infrastructure ensures your voice assistant is always available to your customers.

Developer-Friendly

REST APIs, SDKs, and webhooks for seamless integration with your existing systems.

Multi-Language Support

Support for 30+ languages with region-specific dialects and cultural nuances.

Build Intelligent Conversations

1

Design Conversations

Use our visual flow builder to create conversation paths, define intents, and set up business logic.

Visual Flow Builder Intent Training Response Templates
2

Train AI Models

Upload training data or use our pre-built models for common use cases. Fine-tune for your specific needs.

Custom Training Data Pre-built Models Continuous Learning
3

Connect Systems

Integrate with your CRM, databases, and APIs to provide personalized, context-aware responses.

API Integrations Database Connections Real-time Data
4

Deploy & Monitor

Launch your voice assistant and monitor performance with real-time analytics and user feedback.

One-Click Deploy Real-time Monitoring Performance Analytics

What Our Customers Say

"IVA Cloud reduced our call center volume by 60% while improving customer satisfaction scores. The natural language understanding is incredibly accurate."
Sarah Johnson
VP of Customer Experience, TechCorp
"The integration was seamless and the ROI was immediate. Our patients can now book appointments 24/7 with 95% accuracy in intent recognition."
Dr. Michael Chen
CTO, HealthFirst Medical Group
"IVA Cloud handles our peak shopping seasons flawlessly. The auto-scaling means we never lose a customer due to wait times."
Emma Rodriguez
Director of Operations, ShopSmart

Flexible Pricing for Every Scale

Start small and scale as you grow. No setup fees, pay only for what you use.

Starter

$0.05/interaction
  • Up to 1,000 interactions/month
  • Basic NLP models
  • Standard support
  • Web console access
View Details

Enterprise

Custom
  • Unlimited interactions
  • Custom AI training
  • Dedicated support
  • SLA guarantees
  • On-premise deployment
Contact Sales

Ready to Transform Customer Interactions?

Join leading organizations using IVA Cloud to deliver exceptional voice experiences