Hosted vs Self-Hosted Solutions

Choose the deployment model that best fits your organization's needs

Compare features, benefits, and considerations to make an informed decision between our cloud-hosted services and self-hosted solutions.

Quick Decision Guide

Choose Hosted If:

  • ✓ You want to get started quickly
  • ✓ You prefer predictable monthly costs
  • ✓ You don't want to manage infrastructure
  • ✓ You need automatic scaling
  • ✓ You want 24/7 support included
  • ✓ You're a growing organization
Try Hosted Solutions

Choose Self-Hosted If:

  • ✓ You need complete data control
  • ✓ You have specific compliance requirements
  • ✓ You want to customize the source code
  • ✓ You have existing infrastructure
  • ✓ You prefer one-time licensing costs
  • ✓ You have dedicated IT resources
Download Open Source

Detailed Feature Comparison

Feature
Hosted Solutions
Self-Hosted

Deployment & Setup
Time to Deploy ✓ Minutes ⚠ Hours to Days
Setup Complexity ✓ Sign up & configure ⚠ Installation & configuration required
Infrastructure Management ✓ Fully managed ✗ You manage
Automatic Updates ✓ Always latest version ⚠ Manual updates required

Scalability & Performance
Auto-scaling ✓ Automatic based on demand ✗ Manual scaling required
Performance Monitoring ✓ Built-in monitoring & alerts ⚠ You must implement
Global Distribution ✓ Multiple regions available ⚠ Deploy where you choose
Load Balancing ✓ Automatic ✗ You must configure

Security & Compliance
Data Encryption ✓ End-to-end encryption ✓ You configure encryption
Data Location Control ⚠ Limited region choice ✓ Complete control
Compliance Certifications ✓ SOC 2, GDPR, HIPAA ready ⚠ You must achieve compliance
Security Updates ✓ Automatic security patches ⚠ You must apply patches

Cost Structure
Pricing Model ✓ Pay-per-use, predictable ✓ One-time license + ongoing
Infrastructure Costs ✓ Included in pricing ✗ Separate server costs
Maintenance Costs ✓ Included ✗ IT staff time required
Volume Discounts ✓ Automatic tier pricing ✓ Enterprise licensing available

Customization & Control
Source Code Access ✗ Not available ✓ Full access (Enterprise)
Custom Modifications ⚠ Limited customization ✓ Unlimited modifications
Integration Flexibility ✓ Standard APIs & webhooks ✓ Complete integration control
Version Control ⚠ Managed updates ✓ You control when to update

Support & Maintenance
Support Availability ✓ 24/7 support included ⚠ Business hours (paid plans)
System Monitoring ✓ Proactive monitoring ✗ You must monitor
Backup & Recovery ✓ Automated backups ✗ You must implement
Disaster Recovery ✓ Built-in failover ⚠ You must plan & implement

Recommended Scenarios

Small to Medium Business

Recommended: Hosted

Focus on your core business while we handle the infrastructure. Get enterprise-grade features without the complexity.

  • Limited IT resources
  • Need quick deployment
  • Predictable costs preferred
  • Standard compliance requirements

Large Enterprise

Both Options Viable

Consider hybrid approach: start with hosted for quick wins, migrate critical systems to self-hosted as needed.

  • Complex integration requirements
  • Dedicated IT teams
  • Mix of standard and custom needs
  • Budget for both models

High-Security Environment

Recommended: Self-Hosted

Maximum control over data and security configurations. Meet the most stringent compliance requirements.

  • Government or defense
  • Financial services
  • Healthcare with strict HIPAA
  • Data sovereignty requirements

Software Development Company

Recommended: Self-Hosted

Leverage the open-source nature to build custom solutions and integrate deeply with your existing products.

  • Need source code access
  • Building integrated products
  • Custom feature requirements
  • Technical expertise available

Migration & Transition Options

Start Hosted, Move to Self-Hosted

Begin with our hosted solution to get started quickly, then migrate to self-hosted as your needs grow.

  • Quick time to market
  • Learn the system first
  • Migrate when ready
  • We provide migration support
Week 1: Deploy Hosted → Month 6-12: Plan Migration → Self-Hosted Production

Hybrid Deployment

Use both models simultaneously - hosted for non-critical workloads, self-hosted for sensitive data.

  • Best of both worlds
  • Risk mitigation
  • Flexible scaling
  • Gradual transition
Hosted: Development & Testing
+
Self-Hosted: Production & Critical Data

SIPREC Solutions Comparison

Compare our SIPREC offerings to find the right solution for your recording needs

Open Source SIPREC

Community Edition
Free Forever

Perfect for developers and small deployments needing basic SIPREC functionality.

Key Features:

  • ✓ RFC 7865/7866 compliant
  • ✓ WebSocket support
  • ✓ TLS/SRTP security
  • ✓ Basic recording capabilities
  • ✓ Community support

Limitations:

  • ✗ No vendor-specific integrations
  • ✗ No built-in database integration
  • ✗ No commercial support
  • ✗ Limited documentation
  • ✗ No professional services

Best For:

Developers, POCs, small deployments, learning SIPREC

View on GitHub

Boyo SIPREC Enterprise

Recommended for Business
$999+ /month

Enterprise-grade solution with multi-vendor support and compliance features.

Key Features:

  • ✓ Multi-vendor PBX support
  • ✓ MySQL database integration
  • ✓ Enterprise compliance (SOX, HIPAA, GDPR)
  • ✓ 1,000+ concurrent calls
  • ✓ REST API + WebSocket
  • ✓ Real-time analytics
  • ✓ Professional support

Supported Vendors:

FreeSWITCH Asterisk Avaya Cisco

Best For:

Enterprises, contact centers, compliance-required industries

Learn More

SIPREC Cloud

Fully Managed
$0.06 /minute recorded

Fully managed cloud service with instant deployment and automatic scaling.

Key Features:

  • ✓ Instant deployment
  • ✓ Automatic scaling
  • ✓ 99.99% uptime SLA
  • ✓ Pay-per-use pricing
  • ✓ No infrastructure to manage
  • ✓ Built-in compliance
  • ✓ 24/7 support

Considerations:

  • ⚠ Usage-based pricing
  • ⚠ Data location constraints
  • ⚠ Internet dependency

Best For:

Quick deployment, variable workloads, no IT resources

Start Free Trial

Detailed Feature Comparison

Feature Open Source Enterprise Cloud

Core Recording Features
RFC 7865/7866 Compliance ✓ ✓ ✓
Concurrent Call Capacity High (depends on hardware) 1,000+ Unlimited
WebSocket Support ✓ ✓ ✓
TLS/SRTP Security ✓ ✓ ✓

PBX & Vendor Support
Generic SIPREC ✓ ✓ ✓
FreeSWITCH Support ⚠ Basic SIPREC only ✓ Full integration ✓ Managed
Asterisk Support ⚠ Basic SIPREC only ✓ Full integration ✓ Managed
Avaya Support ⚠ Basic SIPREC only ✓ Full integration ⚠ Limited
Cisco Support ⚠ Basic SIPREC only ✓ Full integration ⚠ Limited
Vendor Auto-Detection ✗ ✓ ✓

Data & Storage
Database Integration ✗ ✓ MySQL ✓ Managed
Data Retention Manual Configurable 30 days - 7 years
Automated Backups ✗ ✓ ✓
Analytics & Reporting ✗ ✓ ✓

Compliance & Security
SOX Compliance ⚠ Manual implementation ✓ Built-in ✓ Built-in
HIPAA Compliance ⚠ Manual implementation ✓ Built-in ✓ Built-in
GDPR Compliance ⚠ Manual implementation ✓ Built-in ✓ Built-in
Audit Logging ✗ ✓ ✓
End-to-End Encryption Basic ✓ AES-256 ✓ AES-256

API & Integration
REST API ✗ ✓ ✓
WebSocket API Basic ✓ Full ✓ Full
Real-time Transcription ✗ ✓ ✓
Monitoring & Metrics ✗ ✓ Prometheus ✓ Built-in

Support & Deployment
Support Type Community Professional 24/7 Included
Deployment Time Hours Days Minutes
Infrastructure Required ✓ ✓ ✗
Automatic Updates ✗ ✗ ✓
SLA Guarantee ✗ Optional ✓ 99.99%

Which SIPREC Solution Should You Choose?

Choose Open Source If:

  • You're a developer exploring SIPREC
  • You have standard SIPREC recording needs
  • You don't need vendor-specific integrations
  • You can implement compliance manually
  • You have technical expertise to customize

Choose Enterprise If:

  • You use FreeSWITCH, Asterisk, Avaya, or Cisco
  • You need compliance features
  • You require database integration
  • You want professional support
  • You need high concurrent call capacity

Choose Cloud If:

  • You want instant deployment
  • You prefer pay-per-use pricing
  • You don't want to manage infrastructure
  • You need automatic scaling
  • You want included 24/7 support

Still Not Sure Which Option Is Right?

Our team of experts can help you make the right decision based on your specific requirements.

Schedule Consultation Try Hosted Free Download Open Source